Position: Gatherings Café – Front of House Manager
Salary: $52,000/year
Hours: Primarily daytime hours; occasionally some evenings and weekends

Position Summary

Gatherings Cafe is located in the Minneapolis American Indian Center. The Front of House Manager is responsible for the overall daily operation of Gatherings Café’s front of house (FOH), ensuring all guests experience exceptional service. This role oversees FOH staff, manages catering client relationships, and collaborates closely with culinary and administrative teams to support both restaurant and catering services, as well as Minneapolis American Indian Center programming.

Duties and Responsibilities

Operations & Staff Management

• Oversee all front of house staff and daily operations, ensuring consistent and high-quality execution of service standards.
• Delegate tasks effectively to staff during downtime or periods of high demand.
• Maintain and manage inventory of products and paper goods, including placing orders as needed.
• Communicate proactively with Back of House (BOH) staff regarding product needs and service coordination.

Catering & Events

• Manage all incoming catering inquiries and maintain ongoing, professional communication with clients throughout the planning process.
• Coordinate booking details with the Executive Chef and catering culinary team to ensure seamless event execution.
• Assist with setup, service, and breakdown at Minneapolis American Indian Center and offsite catering events.

Administrative & Financial

• Oversee and process all incoming invoices accurately and in a timely manner.
• Attend monthly budget meetings with the Executive Chef, Grant Manager, and MAIC Finance Team.
• Maintain clear and consistent communication with the Executive Chef on all operational and strategic matters.

Qualifications

• 3+ years of experience in the restaurant or hospitality industry.
• Demonstrated strong work ethic, self-motivation, and sense of urgency.
• Proven problem-solving ability and capacity to adapt quickly in a fast-paced, high-pressure environment.
• Proficiency in Microsoft Outlook and standard word processing applications.
• Excellent organizational, communication, and interpersonal skills.
• Deep commitment to guest satisfaction and a strong understanding of customer service best practices.

What We Offer

• $52,000 yearly salary
• Comprehensive benefits package
• 401(k) with company match
• Generous PTO and paid holidays
• A mission-driven workplace dedicated to the well-being of the American Indian community

All offers of employment with the Minneapolis American Indian Center (“MAIC”) are contingent upon acceptable results of a background check and are conducted in accordance with the Fair Credit Reporting Act. All job applicants receive consideration for employment regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, public assistance status, or membership/activity in a local human rights commission. Employment with MAIC is at-will.